FAQs

What is the status of my order?
Once you have placed your order, we will send you a confirmation email to track the status of your order.

Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).

What are your business ours?
Monday to Friday
8am to 5pm EST

How can I contact Toolbox Supply?
Email: support@goodnessme.com
Phone +1(802)-335-6131

What is the mailing address from Toolbox Supply?

+1(802)-335-6131

When will I hear back about my email inquiry?

We typically respond to emails within three business days

What payment methods do you accept?
We Accept Only PayPal 

What if I'm not home?
If you're not home, a new delivery will be performed the next day or the delivery partner will reach out to schedule a new delivery date depending on the country and delivery method you choose.

Can I exchange an item?
We do accept exchanges and they follow the same conditions as returns

In order to ask for an exchange, please mention that you would like your item to be exchanged with another item when preparing your return with our support.
Support 24/7-

Email: support@goodnessme.com
Phone: +1(802)-335-6131
Address: 708 J Street, Hoquiam Washington 98550, United States